New SFG20 Web Service: The World of Building Maintenance Just Got Easier

The new SFG20 standard maintenance specification for building and engineering services has arrived.

The Building & Engineering Services Association (B&ES) has announced new customisation and prioritisation components for its industry standard maintenance schedules, to help users simplify the tendering process, reduce building maintenance costs and ensure compliance with relevant legislation.

Economic challenges faced by the building maintenance industry have powered this latest version of SFG20 in what can be considered the most comprehensive and budget-friendly product update to impact building maintenance standards since the SFG20 launch over 22 years ago.

Clients, consultants and contractors can now customise maintenance regimes to streamline the tendering, budget, compliance process. Bruce Kirton, B&ES Publications Chief Executive, said: “SFG20 has long been recognised as the backbone to the building engineering services maintenance industry. But with that recognition comes the responsibility to help our customers work efficiently and deliver against austerity budgets. The new SFG20 rationalises the way clients, consultants and contractors work together, streamlining the tendering process and associated project management.”

Designed for contractors, consultants and end-users, the SFG20 web service now offers bespoke maintenance models for specific building types including schools, commercial offices, banks, prisons, libraries, hotels, retail units and car-parks – with more to come. By customising the core task library to suit a range of needs, clients, consultants and contractors can ensure relevant statutory/regulatory compliance and prevent the costly over-maintaining of assets. Inclusion of RICS’ new rules of measurement  completes the build, maintain, replace standard life-cycle costing model, and new criticality ratings enable clear prioritisation of maintenance tasks to streamline budget and project management. Colour coded criticality ratings enable clear prioritisation of tasks to streamline budget and project management.

The new three-part SFG20 is comprised of:

–          Core: Dynamic web service with over 400 industry standard maintenance specifications covering all principal types of heating, cooling and ventilation, installation plant, and electrical services, complete with regular technical updates.

–          Customiser Compliance: The new Customiser tool allows users to create a bespoke building maintenance task library, including addition of new non-core tasks such as fabric maintenance, and print bespoke booklets of applicable standards.  Customiser includes links to all relevant statutory/legal obligations and references, together with regular updates to define compliant maintenance.

–          Customiser Service Model: Enables users to prioritise maintenance regimes using simple criticality ratings to model multiple ‘fit for function’ service regimes that avoid under or over maintaining assets.  Pre-defined functional models (such as schools, retail, offices) allow users to refine their specific requirements.  Client/site specific data can then be printed as a customised pdf or downloaded into tender documents and FM software (subject to licence) as required

For more information and to download the SFG20 application form, go to

B&ES Publications                                                                         

Old Mansion House                                                                  

Eamont Bridge                                                                                 


CA10 2BX                                                                                      

Contact: Rachel Davidson                                                           

Tel: 01768 860427                                                                            

Fax: 01768 860401                                                                         


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