ESP has announced the immediate launch of its new two-year on-site warranty for eligible products within the Espire fire and carbon monoxide alarm range, setting a new standard for aftersales support in the domestic fire safety market.
Believed to be the only warranty of its kind currently offered in the sector, the new initiative reinforces ESP’s commitment to supporting contractors beyond the point of installation by providing direct on-site assistance in the unlikely event of a product fault.
The Espire range has been developed to deliver reliable fire and CO protection solutions for residential applications. While product warranties are commonplace within the industry, ESP’s new on-site warranty goes a step further by offering practical support at the installation location, helping contractors minimise disruption, save valuable time and maintain confidence in completed projects.
Neil Baldwin, managing director of ESP, part of Scolmore Group, commented: “The Espire range has established a strong reputation for performance, reliability and ease of installation. With the launch of our new two-year on-site warranty, we’re taking customer support a step further. We understand that contractors value not only dependable products, but also the reassurance of knowing they’ll receive support should an issue arise. To our knowledge, no other manufacturer in this sector currently offers this level of on-site warranty support, making this a significant benefit for installers choosing Espire.”
To activate the warranty, customers must register eligible Espire products via the dedicated online registration portal. The on-site warranty applies only to products and sites that have been successfully registered. The registration page also provides full details of eligibility requirements, terms and conditions, and an overview of how the warranty process operates.
Eligible products can be registered at: https://espireuk.com/on-site-warranty
For further information about the Espire range, visit www.espireuk.com